Products generally will take 1-6 weeks to ship WORLDWIDE
Certain Pre order products will take 4-16 weeks because they have to get fully made shipped to me and then shipped to multiple countries
To exchange please use the contact email form to discuss reasoning then the product in question must be sent back to johnwowcool and then the new product will be made and shipped.
Once ordered you can not cancel.
REFUND POLICY
Once ordered there are no refunds.
If your product is damaged or incorrect please email the support email or for other special acceptions the case can be looked over by me and my team and you could be approved for a new product or a full or partial refund.
We get final say if you get a refund or not, this is thanks to scammers who attempt to abuse more kindhearted refund policys.
We might give you grace but overall there are no refunds.